How to turn off captions xfinity

rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in …

rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Open the Settings app. Tap Accessibility. Select Subtitles & Captioning. Select Style - On this screen, you can choose a preset style, or you can create a new one. If you create a new style, turn off Video Override in Font, Size, Color, and Opacity. Android (Google devices) Open the Settings app. Select Accessibility then Caption preferences.On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On. On Roku: During video playback, select the gear icon on your remote. Under Accessibility & captions go to Closed Captions and turn on always. On Amazon Fire TV: Under Basic Settings, go to Playback Settings then Closed Captioning, select On. Enabling/disabling captions and subtitles. English-language subtitles are available on most English-language videos. Similarly, Spanish-language subtitles are available on most Spanish-language videos. Steps for enabling closed captions may vary a bit by device. On most devices, look for the CC button on the video player bar to toggle them on/off. I'm glad you asked this question, it's incredibly important to be able to see the closed captions! This link explains how to customize them, including the font size. I hope that helps! 1. CCOtariG. • 3 yr. ago. This post was marked as solved. Should you experience further issues, please create a new post.Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.I have 1 more try and if that doesn't work we will take a look at your account. Tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. Press OK to turn Voice Guidance off. Please let us know if this option fixes it or not.To change your preferred audio language in the portal settings: On any Xfinity Stream portal page, click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Language. On the Language page, click your preferred SAP language. That's it!

Aug 17, 2016 ... How to turn on and off Closed Captioning on Xfinity X1 box. Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ... Jul 31, 2020 ... Captions are a super important part of any streaming service, and knowing how to enable or disable them is a worthwhile skill.On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On. On Roku: During video playback, select the gear icon on your remote. Under Accessibility & captions go to Closed Captions and turn on always. On Amazon Fire TV: Under Basic Settings, go to Playback Settings then Closed Captioning, select On. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ... Apr 2, 2023 · Can’t turn off audio description. I am watching Xfinity stream through my fire tv and can’t get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache. Scroll to the Language section by using the arrow buttons. Use the arrow buttons again to scroll to Closed Captioning and press the right arrow button. Use the right arrow button to highlight On. Press the Select button. Finish the setting up by pressing the Exit button.If you previously turned on the automatic captioning feature of Word, you can turn it off by following these steps: Display References tab of the ribbon. Click the Insert Caption tool in the Captions group. …

In today’s digital age, communication plays a vital role in our day-to-day lives. However, for individuals with hearing loss, staying connected can be a constant challenge. Offline...To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Open the Peacock app and click on a show or movie to watch it. Using your finger, gently pull up to see the playback options at the bottom. Click on the icon named “text bubble,” which is, in this case, the subtitles button.On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On. On Roku: During video playback, select the gear icon on your remote. Under Accessibility & captions go to Closed Captions and turn on always. On Amazon Fire TV: Under Basic Settings, go to Playback Settings then Closed Captioning, select On.Pursuant to FCC rules for IP-based closed captioning, any English or Spanish content that originally aired in the U.S. with captions should carry closed captions when it is rebroadcast over the internet. If your program doesn’t appear to offer captions, please try the troubleshooting methods in the article Troubleshooting Closed Captioning ...There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...

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1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or …Apr 11, 2023 · Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ... Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes.Turn Closed Captioning On or Off on Your HD TV Box; Turn Closed Captioning On and Off on Your HD TV Adapter; Which TV Boxes Support Closed Captioning? Accessibility Features in the Netflix App on Xfinity X1; Xfinity Flex Accessibility Options; Set Accessibility Options with the Xfinity Stream PortalNov 30, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.

When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off. 0.Hi - I have an LG WebOS tv and am using the xfinity app. Just today, I opened the app and closed captions are enabled and I don’t seem to be able to turn them off. I checked the accessibility settings in WebOS and captions are disabled there. It seems to be something within the xfinity app.Choose the “Off” or “Disable” option to turn off the subtitles. Enjoy your sports content without subtitles. Option 2: Disabling subtitles on the ESPN Plus mobile app: Launch the ESPN Plus mobile app on your smartphone or tablet. Login to your account. Navigate to the sporting event or show you wish to watch.Pursuant to FCC rules for IP-based closed captioning, any English or Spanish content that originally aired in the U.S. with captions should carry closed captions when it is rebroadcast over the internet. If your program doesn’t appear to offer captions, please try the troubleshooting methods in the article Troubleshooting Closed Captioning ...Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or …Jul 6, 2020 · How to turn caption on and off with the voice remote Mar 4, 2024 · Step 1: Closed Captioning Options. Click the “ Settings Icon ” (gear icon), navigate to “ Accessibility “. On the Accessibility page, click “ Closed Captioning Options “. Click the “ Customize ” button. Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.) My Mom is having the same problem in Bedford, IN. My sister was on the phone with Comcast for over an hour. The CC came back on. They checked the second TV. It was working. They got off the phone and the CC went away immediately. The next call to Comcast had a 90 minute wait. This is not a satisfactory solution.

In today’s digital age, closed captioning has become an essential feature in television programming. It not only caters to individuals with hearing impairments but also enhances th...

How to Turn on Closed Caption. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption.Sep 24, 2021 ... A simple, quick way to turn off the annoying guidance voice or audio description with your Comcast remote on your DVR box.Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above the number 3 on your XR2 ...Use subtitles and captioning in the Apple TV app. If you prefer specific accessible captions, such as subtitles for the deaf and hard of hearing (SDH), you can set the Apple TV app to show them instead of standard subtitles and captions. You can also customize the look of subtitles and captions. Note: Not all videos include closed captions.Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...When you press the B button twice on your remote (also known as your Accessibility Shortcut), Xfinity Flex will turn on Voice Guidance by default. To change ...To turn on closed captions on your Cox Contour Receiver 2: While watching TV, press the Down arrow on your remote to view the closed captions shortcut. Press OK to turn captions on or off. To format closed caption on your Cox Contour Receiver 2: Make sure captions are turned ON before following the steps below. Press the Down arrow on your remote.I'm glad you asked this question, it's incredibly important to be able to see the closed captions! This link explains how to customize them, including the font size. I hope that helps! 1. CCOtariG. • 3 yr. ago. This post was marked as solved. Should you experience further issues, please create a new post.Press the Down button. The closed captioning may be a hidden menu at the bottom of the screen. Pause the video. If you see the letters “CC” on the right side of the screen, go there to toggle the closed captioning off. Press the Options button, which has three horizontal lines. In some apps, this opens a menu with an option for Subtitles.

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Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …On PlayStation 4: Under My Crackle, go to Settings, select ‘On/Off’ for CC/Subtitles, select On. On Roku: During video playback, select the gear icon on your remote. Under Accessibility & captions go to Closed Captions and turn on always. On Amazon Fire TV: Under Basic Settings, go to Playback Settings then Closed Captioning, select On.Dec 6, 2023 · Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this. Pursuant to FCC rules for IP-based closed captioning, any English or Spanish content that originally aired in the U.S. with captions should carry closed captions when it is rebroadcast over the internet. If your program doesn’t appear to offer captions, please try the troubleshooting methods in the article Troubleshooting Closed Captioning ...Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...Jan 28, 2024 ... Every time I turn on my TV closed captioning automatically starts up. My TV is set to off closed captioning. The only way to get rid of it ...Hi there, Fattybign, thanks so much for reaching out and sorry to hear about the Close Captioning issues you're running into while using our Stream app on your Firestick 4K Device! This definitley sounds frustrating and I'd like to help! To confirm, once you toggle the Closed Caption setting to "off" and then try changing between your DVR and ...Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.How to turn off subtitles on Amazon Prime Video on smart TV | Disable Prime Video app subtitles.1. Play the TV show or movie you want to watch.2. Press one o... ….

May 21, 2020 · Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow. Can’t turn off audio description. I am watching Xfinity stream through my fire tv and can’t get the audio description to stop. I have gone into settings/accessibility/audio description it is already off. I have removed the Xfinity app and reinstalled. I have cleared cache.Nov 30, 2023 · Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.Open the Acorn TV app. Select a TV show or film and start playing. Select the CC icon in the upper left corner. Turn captions on or off. You can also control captions from the Home screen by selecting the “Settings” menu (the three dots in the top right corner) and checking or unchecking the “Global Closed Captioning” option.Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Aug 17, 2016 ... How to turn on and off Closed Captioning on Xfinity X1 box.Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.How do I enable closed captioning in the MLB.TV Media Player? Closed captioning is available in the current MLB.TV Media Player. To enable closed captioning, click on the CC icon on the bottom right of the screen player, then double tap on it again to disable them.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. How to turn off captions xfinity, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]